At JerseyCrafted, we take pride in delivering high-quality, custom jerseys. While we strive for perfection, occasional issues may arise. If something isn’t right with your order, we’re here to help.

Returns & Replacements

If you receive an item that is significantly different from your approved design, contains a defect, or is the wrong product, we will offer a replacement or a refund based on your preference.

• Notify us within 15 days of receiving your order.
• Provide clear photos showing the issue, along with your order details.
• If a reprint is not possible, we will issue a refund for the affected items. Refunds are processed within 1-2 business days after we receive your returned item(s).

Order Cancellations

• If you need to cancel your order, please contact us immediately with your order number and reason for cancellation.
• If the order has not yet entered production, we will retrieve it and issue a refund.
• If production has already started, cancellations will incur a $10 restocking fee per item.

All refunds will be issued for the original purchase amount, minus any applicable shipping fees and discounts, except in cases where an incorrect item was sent. Once your return is processed, you’ll receive a confirmation email. Please allow 7-10 business days for the funds to reflect in your account, though processing times may vary depending on your bank or payment provider.

For any further assistance, feel free to reach out to our support team.

Please send your returns to:

Jersey Crafted

13217 Jamboree Rd #227

Tustin, CA 92782

Once we receive your return item, we will notify you via email along with your new tracking number for your replacement or your refund confirmation.